Articles in English for an international audience regarding the work of the Danish Society for Patient Safety – involving patient safety and improvement methods and everything in-between.
Several years ago, I read an article by Susan Edgman-Levitan and Michael Barry, “Shared Decision Making-The Pinnacle of Patient-Centered Care” and one line in this New England Journal of Medicine article resonated deeply with me. In the piece, the authors say that we can’t only ask a patient “what’s the…
There has been an increased interest in psychological safety in recent years as people become increasingly aware the role it plays in team effectiveness. This was borne out by the popularity of a recent workshop delivered at the annual patient safety conference in Copenhagen. To follow, are some of my…
Recommendations from Danish “Patient Ambassadors” to healthcare professionals, to patients and their families, and to healthcare managers
Celebrating your successes and results – and having them mentioned in the media – act as drivers for improvement in municipal health services, according to a new questionnaire survey on the effect of communication in the In Safe Hands project. The survey was carried out in the summer of 2018.
Over 50 healthcare improvement organisations from across the world have signed up to The #QiComms Charter since it was launched at the International Forum on Quality and Safety in Healthcare in Amsterdam last month.
On 8 May, The Danish Medical Journal (DMJ), the general medical journal from The Danish Medical Association, published an article about the #QiComms initiative. (The article is originally written in Danish, and translated by The Danish Society for Patient Safety, below.) Original article in Danish Communication to enhance quality work A…
The Danish Society for Patient Safety is one of the first organisations to sign up to ‘The #QiComms Charter’, aiming at making strategic communications an essential part of improvement. The Charter were launched at the International Forum on Quality and Safety in Healthcare 2 May. “The Charter invites all quality improvement…
In Safe Hands is a program aiming to improve patient safety in the primary care in the Danish municipalities and reduce pressure ulcers, medication errors, falls, and infections. The program started in five Danish municipalities in 2013 and is currently being spread to another 13 municipalities. The program introduces improvement…
Tellings stories is a powerful tool in improvement work. Unlike facts and data, stories directly affect emotions, and therefore are able to create motivation.
When you are working with improvement, it is important to celebrate milestones and successes.